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Frequently Asked Questions


Do you replace watch batteries?

Yes, we can usually do it while you wait.

We can also replace watch bands, straps and pins, too!


Do you offer engraving or personalized items?

Yes! We can engrave precious metals, pewter, and plaques.

Give us a call to verify that we can engrave your piece for you. 


Do you do jewelry repairs?

Yes! Resizing, resetting, soldering and other repairs.

We can provide estimates upon request.


Do you offer appraisals?

Yes! Kevin, a Gemological institute of America graduate, can complete insurance and estate appraisals.

We cannot complete appraisals on recently purchased items from other stores. 


Can you custom make me a piece of jewelry?

Yes! We can work with you to custom make a piece of jewelry! 

When customizing, we can help you make something completely new or incorporate elements of an existing piece! 


Can you help me identify my jewelry?

Yes! We can help walk you though jewelry so you know what you have!

Don't know if your jewelry is costume, silver, or gold?

We can help sort that out for you! 

Bring it in and let our staff help you!

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